Control Room Innovation Conference
13 January 2027
The Control Room & Security Operations Programme is a dedicated one-day series of panel discussions exploring the operational realities shaping today’s control room environments.
The programme brings together end-users, policymakers and technology experts to address critical challenges—from workforce pressures and AI adoption to integrated operations and large-scale event readiness.
Sessions are designed to deliver practical insight, regional context and real-world perspectives from those managing and delivering security operations on the ground.
Who Should Attend
Professionals responsible for managing and optimising security operations, including:
- Control room and command centre leaders
- Security operations and incident response managers
- Public safety and emergency response professionals
- Critical infrastructure and city operations teams
- Technology and systems integration specialists
- Policy and regulatory stakeholders
Key themes
The Operator Crisis
Recruitment, retention and workforce sustainability
AI in the Control Room
Cutting through hype to real capability
Mega-Events & Temporary Operations
Lessons from large-scale deployments
Integrated Operations
Aligning security, safety and facilities
Smart Cities in Practice
Operational implications of national visions
Procurement & Delivery
Why projects fail and how to get them right
Join the Conversation — Bring Operations to Life
Have frontline experience, lessons learned, or a perspective on the future of control room operations? Join the programme and share your insights with the industry.
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All sessions are CPD certified
About International Critical Control Rooms Alliance
The International Critical Control Rooms Alliance (ICCRA) is the global network for professionals working in, supporting, and supplying critical control rooms across all sectors. Established in 2017, ICCRA brings together operators, managers, suppliers, and policymakers to strengthen the mission-critical services on which societies depend. By fostering international collaboration, sharing operational insights, and promoting best practice, ICCRA helps its members meet the evolving demands of modern control room environments.
